Pacia Intelligence

Engineering intelligence

Your engineering org, fully mapped before your next stand-up.

Connect a repository and Pacia backfills 180 days of history straight away. Within about half an hour you have DORA metrics, review bottlenecks, sprint and epic forecasts, QA flow and AI tool adoption — for every team, in one place, with the evidence behind every number.

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Read-only access. Team and contributor level, every figure traceable to the work.

Delivery risk — Checkout team
Review wait, 14-day trend
+34%
Reviewer concentration
2 people, 71% of reviews
Lead time for changes
18.2h → 26.4h
Sprint 42 forecast
3 of 18 issues at risk
Deployment frequency
Elite band

Every figure links to the pull requests and issues it was computed from.

See it in action

Walk through the product yourself

A guided, click-through tour of the real dashboards — DORA metrics, sprint forecasts, QA pipeline and AI adoption — no account needed.

What you get on day one

180 days
of pull request history backfilledAutomatically, the moment a repo connects
5
code and issue providersGitHub, GitLab, Azure DevOps, Bitbucket, Jira
24 months
of retained historyEnough for real year-on-year comparison
£0
for non-developer viewersQA, product, delivery and leadership are free

The dashboard is not the problem. The gap between the dashboard and the decision is.

Every engineering analytics tool on the market will show you last quarter’s DORA metrics. That part is solved. What none of them reliably answer is the question an engineering leader is actually asked on a Monday morning: is this landing, what is holding it up, and what should we do about it this week?

Pacia is built around that gap. It reads the same systems you already use — your repositories, your Jira board, your CI checks, your AI coding tools — and turns them into one shared picture of how work moves, where it stalls, and what is about to slip. Not a leaderboard. A working view of your delivery.

Thirty minutes, start to finish

This is the real sequence, not a marketing abstraction. The longest step is waiting for the backfill to page through your history.

  1. Sign in and connect a repository ~5 minutes

    Sign in with GitHub, GitLab or Azure DevOps — the first sign-in creates your organisation for you, there is no separate account-creation step. Then either install the Pacia GitHub App on the repos you choose, or paste a read-only access token for GitLab, Azure DevOps or Bitbucket. No app registration needed for the token route.

  2. History backfills itself ~15 minutes

    A background job pages through up to 180 days of pull requests, reviews and merges per repository and normalises every provider into one shape. You can watch it fill in. GitHub App repos also start receiving live webhooks immediately; everything else reconciles every 20 minutes or on demand.

  3. Group repos into teams ~5 minutes

    Teams are how everything is scoped — DORA bands, review load, working agreements, forecasts. Point each team at its repositories and, if you use Jira, its projects and boards. Members only ever see their own teams’ data; owners and admins see everything.

  4. Read the first honest picture of your delivery ~5 minutes

    DORA metrics with elite/high/medium/low banding, a cycle-time breakdown that splits lead time into coding, pickup, review and merge-wait, the pull requests currently stuck, and — if Jira is connected — sprint and epic forecasts. Every number traces back to the rows it came from.

Read-only in, decisions out

Every provider is normalised into one model before anything is stored, which is what lets an organisation running three different code hosts get one comparable set of numbers.

How Pacia is wired to what you already run

Read, never written to

  • GitHub, GitLab, Azure DevOps, BitbucketPull requests, reviews, merges, checks
  • JiraSprints, epics, changelogs, QA stages
  • Copilot, Cursor, Claude CodeSeats, usage, acceptance, cost
  • Your teamPulse survey responses
Pacia Every provider normalised into one model, organisation-scoped on every query, with up to 180 days backfilled the moment a repository connects

What you get

  • DORA & cycle timeBanded, trended, split by stage
  • Delivery forecastsSprint and epic, with confidence
  • QA & qualityPipeline, regressions, escaped defects
  • Performance boardsContributor and team, drill-down on every rank
  • Investment & AI impactWhere effort and spend actually went
Nothing here is written back. No integration modifies your repositories, your Jira board or your CI.

One platform, not nine dashboards

Sprints, epics and QA deliberately share one vocabulary — planned, unplanned, delivered, carried out, hit rate — so a piece of work reads identically wherever you look at it.

See the full platform

What we do differently

Most of this market grew out of contributor scoring. Pacia did not, and several of these are hard rules in the codebase rather than preferences.

Common in this category

  • Contributor scores with no way to see the work behind them
  • A confident zero rendered wherever configuration is missing
  • Per-seat pricing for everyone who needs to look at it
  • Jira treated as planning data, with QA left out entirely
  • Forecasts presented as a bare date with no way to check them
  • AI usage reported as a vanity adoption percentage

Pacia

  • Team and contributor boards where every rank opens to the pull requests behind it
  • Unconfigured shows as unconfigured; silence beats a wrong number in a DORA metric
  • Unlimited free viewers — you pay for active developers, nobody else
  • QA, sprints and epics share one model and one vocabulary
  • Every forecast ships with its inputs, its sample size and its confidence
  • AI adoption set against the delivery metrics the work actually moved

Connects to what you already run

Read-only access throughout. Every access token is AES-256-GCM encrypted at rest and never returned by any API response.

See all integrations

£20 per active developer per month, billed annually

A twelve-developer team pays nothing for the first month, then £240 a month equivalent for eleven months, billed as £2,640 in the first year. The minimum contract covers 10 active developers. A person counts only if they author or review code, so bots and service accounts cost nothing.

Everyone else is free and unlimited: QA, product, delivery managers, finance and the entire leadership team can read every page without adding a penny. That is deliberate. Engineering intelligence that only engineering can afford to look at does not change any decisions.

Questions engineering leaders ask first

How long does setup actually take?

About thirty minutes of your attention. Signing in and connecting a repository takes around five minutes; the 180-day history backfill then runs on its own and takes roughly fifteen minutes per repository depending on volume. Grouping repos into teams is another few minutes. You do not need to finish configuring everything before the first metrics appear.

Does Pacia rank individual developers?

Yes. The Leaderboard is a ranked contributor board with seven selectable metrics, share-of-team percentages and trend sparklines over any date range, and Contributor Insights presents the same data as a single-person lookup. Every figure opens to the pull requests behind it, which is what makes it usable in a review rather than merely arguable.

What access does Pacia need to our code?

Read-only, and it never reads file contents for analysis. For GitHub the app asks for Pull requests (read), Metadata (read) and Members (read). For GitLab a token with read_api; for Azure DevOps, Code (Read). Every token is AES-256-GCM encrypted at rest in a dedicated table and is never returned in any API response.

Do we need Jira?

No. DORA metrics, pull request insights, AI adoption, investment balance, working agreements and developer surveys all work from your repositories alone. Jira unlocks the sprint and epic forecasting and the QA pipeline views, because those need issue-level data.

How fresh is the data?

Repositories connected through the GitHub App update in real time via webhooks. Everything else — GitLab, Azure DevOps, Bitbucket and GitHub connected by token — reconciles on a 20-minute cycle, or immediately when you press refresh. Jira delivery data syncs hourly, and every page states when it was last read rather than implying it is live.

What happens if we have not configured something?

The page tells you it is unconfigured. Pacia will not treat an empty defect-type mapping as "match everything" and render a confident zero — an unmapped rule stays inert and says so. A wrong number in a DORA metric is worse than a missing one.

How much does it cost?

£20 per active developer per month, with a 10-developer minimum. Contracts are annual and paid annually. QA, product, delivery, finance and leadership viewers are unlimited and free. Repositories are unlimited. History is retained for 24 months.

Who can see which numbers?

Access follows the owner, admin and member roles, read live from the database on every request. Members are restricted to their own teams’ data — enforced in the query services rather than hidden in the interface — while owners and admins see the whole organisation.

See your own delivery, not a demo dataset

Connect one repository and judge Pacia on your own history. If it does not tell you something you did not already know within the first half hour, it has not earned the seat.

Talk to us

Read-only access. Guided onboarding included on every paid plan.